Support for your
App

Filter categories
All articles for App support
- Activating pairing mode based on software version
 - App cannot be installed
 - App functions cannot be set on washing machine
 - App functions/extras for wash programme no longer selectable
 - App shows different status than SuperVision display
 - Appliance cannot be selected from list
 - Appliance functions not available in app
 - Appliance not connected
 - Appliance not connected to Miele app after update
 - Appliance not shown in app/WiFi network
 - Appliances not shown in app
 - Can I use my Miele user account on several smartphones/tablets?
 - Cannot pair robot vacuum cleaner
 - Creating a dishwashing schedule/AutoStart in the Miele app
 - Creating a user account
 - Current status values not displayed in app
 - Deactivating the Guard L1 Comfort networking function (SUMF0)
 - Eco usage 0 %
 - E-mail address already recognised during registration
 - Energy/water consumption values not in app
 - Error code 0 / We have a technical problem
 - Fault code 1.1.26 Ironing appliance not recognised
 - Fault code 1.3.14 Server fault
 - Fault code 2.1.24 or 2.1.24.18 / Connection fault
 - Fault code 2.2.16 or 2.1.1.16/Appliance fault
 - Fault code 3.3.7 Failed to add Miele appliance
 - Fault code 3.3.20 / Search failed
 - Fault code 3.6.16 / Appliance fault
 - Fault code 3.7.17 (.200) Failed to add Miele domestic appliance
 - Fault code 400 in app
 - Fault code 401 in app
 - Fault code 403 when extending warranty in app
 - Fault code 500 in app
 - Grey dot in appliance list
 - How do I check whether the Miele domestic appliance is registered in the WiFi?
 - How do I download operating instructions for networked domestic appliances in the Miele app?
 - How do I establish a new WiFi connection after replacing the router or changing the password?
 - How do I receive notifications from the Miele app?
 - How is the security of my data ensured?
 - Incorrect time for “Start at/End at”
 - Location permission as of Android 6.0 and iOS 13.0
 - Miele user account locked
 - Miele app mixed languages
 - Miele app Release Notes - Version 4.12.2
 - Miele app Release Notes - Version 4.13.0
 - Miele app Release Notes - Version 4.14.0
 - Miele App Release Notes - Versions 4.12.0 and 4.12.1
 - Miele app shows inappropriate setting for appliance networking
 - Mobile device requirements
 - MobileControl and MobileStart
 - New password not received
 - noC on the display
 - Notification concerning software update availability
 - Operating instructions in app disappeared after update
 - Password not accepted when creating account
 - Programme end push notification delayed
 - Push notification incorrect
 - Push notifications missing on Apple devices
 - Recipes not visible in app
 - Recommendation not available in the washing assistant
 - Release notes not displayed correctly
 - Repeated login required for Miele app
 - Selling/giving away the robot vacuum cleaner
 - Spin speed changes in Rinse hold Extra
 - Steam oven switches on during Mix & Match transfer
 - Support for screen readers (accessibility)
 - Supported characters for the WiFi password in the home network
 - System requirements for smartphones, tablets and home networks
 - System requirements for the Miele app
 - System requirements for WiFi
 - Update not displayed in Scout app
 - Washing machine cannot be operated via the Miele app
 - Washing machine displays different degree of soiling than washing assistant
 - What data is stored?
 - What is the difference between a module update and an appliance update (remote update)?
 - When is MobileStart automatically deactivated and when does MobileStart remain active?
 - Why can I only use my Miele appliances with one Miele user account?
 - Your appliance is reporting an unknown fault in the app/Empty container in the display
 - Zero or multiple push notifications received
 
Operating Instructions finder
Here you will find the operating instructions for your Miele appliances
Find your manual